Governments and Mobile Technologies

New mobile technologies and applications are changing the way people find and use information, data and services. This means that governments need to change the way they interact with employees, citizens, organizations and companies to meet the expectations of end users.
Governments effort aim to benefit from the use of new web-based applications. These functions are now also benefiting from recent developments in mobile and wireless technologies.
Governments must consider the mobile technologies as an opportunity to improve their service delivery and transparency through increased access to government data and information. Entando mobile allows governments of any size to display and access portal contents, data and services of different areas on any android or apple smart device.
Citizens and employees can easily choose which information display and manage them through a user-friendly widget interface. Thanks to an interactive, user-oriented and intuitive experience they can:

• Access and organize portal contents on tablets and smartphones
• Read on the go the latest news updates
• Access documents and government contents from all devices
• Analyze performance with a touch of the screen

The value for Governments is to support mobility of the citizens, employees and companies, allowing them to handle real-time information. For example: crimes, accidents, safety and other public issues (service delivery, healthcare, education, eParticipation and others).
These are some of the reasons why Governments are getting on board.

The different needs of local and central Government Portals (repost from blog.entando.com))

The Governments have begun a process of "innovation" with a new approach based on participation, sharing and collaboration.
In recent years the use of the web has changed from the simple consultation of information it has moved to the ability to create and edit multimedia content, and to allow people to contribute and share ideas.
Portals play an important role in this new paradigm because they allow governments to accelerate the transformation of the relationship between governments their stakeholders (citizens, employees, other organizations).
But, are we sure that local and central Governments have the same needs?
In Entando we have a lot of case studies of governments portals, from the small municipality websites to central governments service portals, each with different needs. Infact Entando is a versatile platform that can be used to build tailor-made solutions for a wide range of projects.

LOCAL GOVERNMENTS
Cagliari Municipality for example uses Entando for different types of  web applications: from simple informative websites to service portals for citizens and intranet for employees.
How does Entando help the Municiplaity of Cagliari to meet its needs?

• gives to citizens access to government information and services through the portals
• citizens can apply and pay for online services, with automated workflows helping to ensure efficient processing
• provides collaboration services like feeds, blogs and maps that helps citizents and empolyees to stay in touch with the governments in new and cost-effective ways
• intranet portals that helps employees stay informed and provide them with the tools they need to perform their duties in a more informed and efficient manner

So, the use of the Entando platform helps local governments to promote transparency, listening, engagement and dialogue with citizens and create an integrated work environment in which employees tracking information, receiving services and, increasingly, carry out their daily activities and their work processes.
 
CENTRAL GOVERNMENTS
But what about Central Governments? They have quite different needs from local governments. For example the Italian Civil Protection Department  or Italian Ministry of Justice, besides their need to encourage citizen communication they also need to talk to each other and provide interoperability between all systems.
For them Entando provides services and a technology web framework that helps to:

• integrate e-government service offerings across different agencies
• reduce the need to log on to different agency websites to order services or find information
• provide a platform for business stakeholders to interact with stimulus efforts and provide transparency
• tools that assist in the development of domain specific web applications and new web products
• federated portal system

Entando provides technological tools that accelerate the process of innovation in central governments.
 
COMMON NEEDS
We spoke about the different needs of local and central governments, but have they also common needs. Of course, these common needs represent the guidelines for the creation of portals in public sectors.
Entando flexibility allows easy personalization of the platform to meet government specific needs but also common guidelines offering:

• a portal that is highly configurable by an end user with no technical skill
• easy to use CMS (Content Management System)
• a platform compatible with accessibility international standards like and specific government laws for both front end and administration area
• highly interactive and accessible services that implements the paradigm of participation and collaboration
• adopts open standards and architectural patterns

If you are interested in more information about Entando Government Portals visit our website.

Stati Generali Innovazione

Ecco un'iniziativa veramente interessante sicuramente da promuovere: Stati Generali Innovazione.

"Gli Stati Generali dell’Innovazione sono nati per iniziativa di alcune associazioni, movimenti, aziende e cittadini convinti che le migliori opportunità di crescita per il nostro Paese sono offerte dalla creatività dei giovani, dal riconoscimento del merito, dall’abbattimento del digital divide, dal rinnovamento dello Stato attraverso l’Open Government."

Inoltre il 25 e 26 novembre si terrà a Roma un evento al quale sono invitati a partecipare tutti gli stakeholder, finalizzato alla costruzione di una prospettiva condivisa per l’Italia e per un cambio effettivo nella politica dell’innovazione, verso la realizzazione di un sistema di innovazione diffusa, un’innovazione che nasce dalle comunità e che al benessere delle comunità, in quanto reti relazionali, economiche e sociali, è principalmente rivolta.

Il programma dettagliato è disponibile nel sito Stati Generali Innovazione.

jAPS 2.0 on Osor.eu, the Open Source Observatory and Repository for the public administration

The the Open Source Observatory and Repository for European public administrations (OSOR) is a platform for exchanging information, experiences and FLOSS-based code for use in public administrations.

jAPS 2.0 project is published, among others, on OSOR.eu Repository, visit jAPSPortal for more information.

Manifesto per l’Open Government

E' online il Manifesto per l'Open Government dove si parla di favorire la trasparenza, l'ascolto, il coinvolgimento e il dialogo con il cittadino. I nuovi paradigmi 2.0 stanno quindi accelerando la trasformazione del rapporto tra cittadino e Pubblica Amministrazione.
Il Manifesto si fonda su logiche e modelli di partecipazione, condivisione e collaborazione facilitando il percorso di abbattimento delle barriere digitali attraverso adeguati strumenti tecnologici e l'utilizzo di standard aperti.
Non bisogna infatti dimenticare i requisiti di accessibilità definiti nell'Allegato A – D.M. 8 Luglio 2005 (relativo alla Legge Stanca). In base a tale norma, l’accessibilità è definita come “la capacità dei sistemi informatici, nelle forme e nei limiti consentiti dalle conoscenze tecnologiche, di erogare servizi e fornire informazioni fruibili, senza discriminazioni, anche da parte di coloro che a causa di disabilità necessitano di tecnologie assistive o configurazioni particolari”
Il Manifesto è emendabile fino al 15 Novembre, è possibile postare commenti e suggerimenti sui diversi punti. La versione finale del Manifesto verrà presentata il 30 Novembre.

Elevator Pitch a ForumPA 2010

Al ForumPA 2010 un nuovo modo per mettere in moto l'innovazione.

"L'elevator pitch è una forma di comunicazione con cui ci si presenta, per motivi professionali, ad un'altra persona o organizzazione. Elevator significa ascensore. L'Elevator pitch è infatti il discorso che un imprenditore farebbe ad un investitore se si trovasse per caso con lui in ascensore. L'imprenditore, quindi, si troverebbe costretto a descrivere sé e la propria attività sinteticamente, chiaramente ed efficacemente per convincere l'investitore ad investire su di lui, ma nei limiti di tempo imposti dalla corsa dell'ascensore (la letteratura specialistica al riguardo fissa tale limite a 5 minuti).

Spesso la piccolissima impresa innovativa non riesce a trovare lo spazio, il tempo, o il canale giusto per presentarsi alla Pubblica amministarzione, nonostante il suo contributo potrebbe offrire una risposta pronta e flessibile ai problemi quotidiani della PA.

Ecco l'idea. Un nuovo formato di incontro a FORUM PA 2010: Un nuovo formato di incontro a FORUM PA 2010: 20 aziende presentano i propri prodotti, servizi, competenze, soluzioni e i propri punti di forza ai decisori di pubbliche amministrazioni centrali e locali."

Linee guida per i siti web delle PA

Pubblicate on line le "Linee guida per i siti web della PA" in una versione preliminare.
E' possibile partecipare, attraverso un forum di discussione dedicato, ad una consultazione pubblica telematica della durata di due mesi per coinvolgere i vari stakeholder al fine di proporre suggerimenti e indicazioni, che saranno utili per una revisione del documento.

E-government 2.0

Government 2.0 means to employ new governance models, invest in Web capabilities, and embrace user participation, integrate the front and back offices, but also:
- Modernize
- Promote
- Build trust
In the era of Web 2.0 where users’ heightened expectations is based on the integration of the Internet into their daily life and work, it is imperative that the public sector refine its approach to e-government to ensure that these initiatives achieve maximum impact.

Innovation Forum

On April 19, 2010 will take place in Cagliari – Sardinia - the Innovation Forum.
The Innovation Forum provides a meeting where there will be politicians, businesses, universities, industrial parks and other. The topics will be Government innovation and modernization.

In the afternoon there will be workshops on the following topics:
e-government
innovation
digitization

The partners of the event will be present in the expo.

For more information: http://www.foruminnovazione.net/